Terms of service
TERMS OF SERVICE
Last updated: 15/08/2025
Welcome to Aurélia Durand Studio’s online store. By placing an order through this website, you agree to the following terms and conditions.
1. General
This website is operated by Aurélia Durand Studio (“we”, “us”, “our”). We reserve the right to update or modify these Terms at any time without prior notice.
2. Products
All products are described as accurately as possible.
Colors may vary slightly depending on your screen settings.
Products are often made-to-order, produced in limited quantities, or considered collectible items.
3. Pricing
Prices are listed in EUR (€) for European customers and USD ($) for U.S. customers.
Taxes, customs duties, and shipping fees are applied according to your location.
We reserve the right to change prices without notice.
4. Orders & Payment
Full payment is due at checkout to secure your order.
We accept [list your payment methods: Visa, MasterCard, PayPal, etc.].
Pre-orders are charged in full at the time of purchase.
5. Shipping
Please see our Shipping Policy for details on delivery times, tracking, and customs duties.
6. Returns & Exchanges
All sales are final – no returns or exchanges are accepted, including for customers in the European Union.
This policy complies with the EU Consumer Rights Directive exceptions for goods made to the consumer’s specifications or clearly personalized.
7. Damaged or Lost Items
If your order is damaged or lost in transit, please contact us within 7 days of delivery with supporting photos, and we will assist you.
8. Liability
We are not responsible for delays caused by customs, postal services, or other factors beyond our control.
9. Governing Law
These Terms are governed by the laws of [Your Country].
In case of dispute, jurisdiction will be assigned to the courts of [Your City, Country].
10. Contact Information
- Legal Notice – Aurélia Durand Studio
Aurélia Durand – Sole Proprietorship
Address: Aurélia Durand Design Studio, Lokale 22, 1. sal, Vermlandsgade 51, 2300 København S, Denmark - Email: hello@atelieraureliadurand.com
Business Registration Number: 39592150 - EU VAT Number: DK39592150